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From 29th August 2008, Mobile Number Portability (MNP) started in Malaysia and prepaid users may change their cellular phone providers, if they wish, and still keep their mobile phone numbers.
For the time being, Mobile Number Portability (MNP) - will be available in the Klang Valley on a limited basis. In two weeks’ time, post-paid users will also be able to enjoy the service. The nationwide launch of the service will be in October. MNP takes away the inconvenience associated with switching service providers. Consumers will no longer need to worry about losing their contacts when changing service providers.
JerryOng.com also write an article introduce about What is MNP on 2007. In simple example, you can maintain your 016 numbers (digi) but switch the service provider to Maxis, vice versa !
What is the Cost?
Service providers are allowed to charge up to RM25 each time a subscriber changes his/her service provider. This will give mobile phone users choice and freedom to choose their service providers without the inconvenience of having to change their numbers.
Those who wish to sign up for the service are advised to contact any of the mobile service providers – Celcom, Maxis, DiGi and U-Mobile. Each of these companies will have five service centres all over the Klang Valley to entertain MNP requests.
MNP Limitation?
MNP is about improved service quality, better packages, better customer service and giving consumers choice. Initially, only individual account holders will be able to change their service companies. Business accounts may do so after the nationwide launch in October. Subscribers are advised that until the nationwide launch, each service provider will only be able to accept 100 requests per day. However, additional requests will still be accepted but placed in queue for the following day.
Prepaid users are advised to finish their prepaid balances before they change their service providers as any remaining balances will not be refunded. Subscribers are advised not to rush into porting but should first study the various packages being offered before choosing the new service provider of their choice.
Subscribers can refer to the Frequently-Asked-Questions on Mobile Number Portability on SKMM’s website at www.skmm.gov.my, and all of the mobile operator’s websites to find out more about the location of the service centres, MNP in general, the porting process and its benefits.
My Two Cents
I have friends who always complain about their service Provider (specially heng han) but due to their personal mobile number already widely recognize by friends and business contacts, which make a hard decision on changing mobile number (service provider) but now with MNP implement in Malaysia, we’re able to do so anytime and this is also encourage service provider in Malaysia provide better service and more competitive price to consumer in order to keep their existing customer and also recruit competitor’s consumer.
Survey
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Haha! I was expecting more people to do your poll and maybe I can extract some information from there for my assignment.
Anyway, I am waiting for it to be launched nationwide so that I can port over to Digi. Maxis’ lousy customer service and “hidden” and also “secret” charges have pissed me off numerous times. My dad was charged for no reasons numerous times and he didn’t know until I glanced through his bill one day.
Digi sounds more exciting in the sense that they are offering the lowest call rate and fits nicely my monthly usage bill. Moreover, they are more generous with the rewards, air times and etc. 50% air time if you reload on your birthday, where to find?
Haha! *hums* I will follow you *hums*
I’m heavy Maxis user and even using their unlimited 3G packages! maybe you should consider e billing of Maxis and help you to save $5 per month,, most important to keep track your spending and charges!
I like DiGi too but they don’t have 3G ……
thanks for sharing and do subscribe my RSS feed for email updates ya!
Digi has already acquired the 3G license. I think its just a matter of time before they go full scale and catch up with Maxis and Celcom. My friends working inside said they are already laying down the infrastructures and stuffs. Just a matter of time.
I heard Celcom 3G coverage not bad too
errm seem like consumer get pamper under MNP now 